LinkedIn social integration, OAuth connect flow, and Marketing Hub lead capture.
Last updated 31 August 2026
Overview
LinkedIn is available in Social Media Integrations and Marketing Hub. Connect a LinkedIn account to publish content types such as Post, Article, Video, and Document. Campaign lead capture can auto-create leads from LinkedIn forms when enabled on a marketing campaign.
Screenshot placeholder — capture the live Smart Business 360 screen for: LinkedIn connection card in Social Media Integrations
LinkedIn connection card in Social Media Integrations
Prerequisites
Administrator access to System Settings → Social Media or Social Media Integrations
A LinkedIn developer app with Client ID and Client Secret (configured in-app — not documented here)
Ability to add the platform OAuth redirect URI shown in Social Media Integrations to your LinkedIn app
Supported Functionality
OAuth connect, refresh, and disconnect from Social Media Integrations
Marketing Hub content types: Post, Article, Video, Document
Campaign lead capture flag: AutoCreateLeadFormLinkedIn with ExternalLinkedInFormId on campaigns
Setup
Open System Settings → Social Media or Social Media Integrations.
Locate the LinkedIn card.
If status is Not Configured, click Configure and enter the app credentials your LinkedIn developer app provides.
Copy the OAuth Redirect URI from the integration page into your LinkedIn app Auth settings (exact match required).
Click Connect and complete the OAuth authorization in the browser.
Confirm the card shows Connected with account name.
Configuration
In Marketing Hub, select LinkedIn when creating campaigns or posts.
On campaign lead capture settings, enable LinkedIn auto-create when you use LinkedIn lead forms and set the external form ID field shown in the app.
Token expiry is displayed on the connection card — use Reconnect when expired.
Connection Verification
Social Media Integrations shows Connected (not Not Configured or Expired).
Publish a test post from Marketing Hub if your role allows.
For lead capture, submit a test lead through the configured form and confirm a CRM lead appears.
Usage
Create and schedule LinkedIn content from Marketing Hub.
Track engagement from the Social Media engagement dashboard when available.
Attribute captured leads in CRM with source/campaign fields.
Troubleshooting
Not Configured — complete Configure before Connect.
OAuth error — redirect URI must exactly match the value shown in Social Media Integrations.
Token expired — click Reconnect on the LinkedIn card.
LinkedIn-specific API field names beyond Client ID/Secret are managed in the in-app Configure screen — not duplicated here.
FAQ
Where is the redirect URI?
Social Media Integrations displays a read-only OAuth Redirect URI with a copy button. Use that exact URL in your LinkedIn developer app.
Is LinkedIn lead capture automatic?
Only when AutoCreateLeadFormLinkedIn is enabled on the campaign and the external form ID is set in the app.
Documentation