AI-Powered Business Management Platform

One Platform to Manage Your Entire Business

Smart Business 360 is a secure, multi-tenant, cloud-based ERP and business management software for SMEs. Centralize property bookings, installment plans, double-entry accounting, HR payroll, and construction milestones in one dashboard — with WhatsApp, cloud phone, and AI lead scoring built in.

Start Free Trial
Multi-tenant AI-powered Secure 50+ Modules
500+
Companies
50+
Modules
99.9%
Uptime
24/7
Support
The problem

Running a business shouldn't mean managing dozens of disconnected tools.

Teams lose time switching between CRM, accounting, HR, inventory, and operations. Data gets duplicated, follow-ups slip, and leadership never sees one source of truth.

CRM and ERP integrated software that brings sales, finance, people, stock, and delivery together — a complete ERP software solution for digital transformation.

50+ modules

Enterprise resource planning system & real estate modules

AI powered ERP software designed to scale — from lead capture software and payroll to plots, warehouses, and project milestones. Cloud ERP for small business in one enterprise business management platform.

CRM client management & pipelines

Lead management system with lead scoring software, sales pipeline management, contact management, and CRM automation — plus full contact history.

  • Consolidate leads from Facebook, Instagram, TikTok, and WhatsApp
  • Score quality, auto-assign reps, and forecast the pipeline
  • Shared inbox for WhatsApp, Messenger, and Instagram Direct
  • One-click chat-to-lead with full thread history
Start Free Trial Leads Inbox details WhatsApp CRM Software

Also included: Support Helpdesk with SLA tracking, Financial Reports, Approvals Engine, and a unified Leads Inbox.

CRM

Manage leads, customers, pipelines and sales.

Unify social chats into one shared queue. Qualify leads, assign follow-ups, track Meta messaging windows, and move deals through your pipeline without leaving the inbox.

  • WhatsApp Business API, Messenger, and Instagram Direct
  • Chat-to-lead with name, channel ID, and history
  • Kanban stages from New to Closed
  • AI scoring for deal value, source, and response time
Start Free Trial WhatsApp CRM Software
Finance

Manage accounting, invoices, payments and financial insights.

Keep a double-entry ledger that posts as the business moves — sales, payments, and receipts become vouchers, then Trial Balance, P&L, and audit-ready reports.

  • Customizable chart of accounts
  • Auto-generated journal vouchers
  • Real-time KPI dashboards and statements
  • Multi-company results for stakeholders
Start Free Trial
HR

Manage employees, attendance, payroll and HR operations.

Run people operations next to sales and finance — employee management software for attendance, leave, payroll management software, employee performance management, and commissions on one record.

  • Attendance management software with biometric tracking
  • Leave management system with history
  • Automated monthly payroll and HR payroll management software
  • Employee performance management and commissions from custom rules
Start Free Trial
Real Estate

Manage properties, leads, bookings and transactions.

Purpose-built ERP for real estate companies: plots, bookings, installment plans, dealer commissions, and transfers — with construction milestones when you deliver the project.

  • Plot allocations and agent bookings
  • Installment plans posted to finance
  • Dealer commissions and ownership transfers
  • Project planning, scheduling, and budgets
Real Estate CRM ERP for Construction Companies
AI / Automation

Automate repetitive work and gain business insights.

A business automation platform with lead scoring, sales forecasting software, and AI powered analytics — plus approval workflow software and trigger-condition-action rules so work moves without extra tools.

  • Smart lead scoring and sales forecasting software
  • AI-driven recommendations on a KPI dashboard
  • Custom approval routes and NOC authorities
  • Business process automation rules
Start Free Trial Approval Workflow Software
AI-powered

From inbound lead to the next best action

AI ERP software already in the platform: score leads from channel and response time, estimate deal value, then recommend follow-up — without leaving CRM.

01

Lead

Capture from WhatsApp, ads, or walk-in into a single CRM record.

02

AI Analysis

Review channel source, history, and how fast the team responded.

03

Lead Score

Automatic scoring for estimated deal value and lead quality.

04

Recommendation

AI-driven recommendations surface on real-time dashboards.

05

Action

Assign, follow up, or revive stale leads still sitting in the inbox.

Integrations

Connect ERP & CRM with your business tools

Seamless integrations with popular marketing, advertising, and communications platforms — digital transformation software that connects to the tools you already use.

WhatsApp
Facebook
Instagram
Google
LinkedIn
TikTok
Twilio
Meta Ads
YouTube
Snapchat
X
SendGrid
SMS
Messenger

Business phone and virtual calling via Twilio — a small-business phone system with call management for the whole team.

Why Smart Business 360

Why companies choose this platform

AI-Powered ERP Software

Machine learning for lead scoring, sales forecasting software, and recommendations inside the ERP.

Multi-Tenant

Manage multiple companies with complete data isolation and security.

Mobile Ready

Access data anywhere with a mobile-optimized, fully responsive design.

Automation

Multi-level approvals, NOC authorities, and trigger-condition-action rules.

Real-Time Analytics

Instant sync across modules with live KPI dashboards and intelligence views.

Resources

Official documentation & guides

Step-by-step documentation for administrators, managers, and agents.

Documentation

Browse the full library of user manuals, API docs, and platform guides.

Open portal

Guides

Setup for users and roles, WhatsApp API, inbox, and multi-company administration.

View guides

FAQs

Answers on multi-tenancy, security, training, WhatsApp, and pricing.

Read FAQs

Blog

Expert perspectives on business software, CRM, and cloud operations.

View articles
Users & Roles WhatsApp API Setup Approvals Security & RBAC Leads Inbox
FAQ

Frequently asked questions

What is a multi-tenant platform?
Multi-tenancy allows multiple organizations to use the same software instance while keeping their data completely isolated and secure. Each company has its own dedicated environment with custom settings.
Can it handle multiple companies?
Yes, our system is built specifically for conglomerates and multi-company operations, providing centralized control with complete data separation between companies.
Is training provided for my team?
Absolutely. We provide comprehensive onboarding training, documentation, and 24/7 technical support for all our clients.
How secure is my data?
We implement enterprise-grade security with role-based access control, data encryption, regular backups, and comprehensive audit trails. Your data is hosted on secure cloud infrastructure with 99.9% uptime guarantee.
Can I customize the modules?
Yes, our platform offers extensive customization options including custom fields, workflows, reports, and dashboards to match your unique business processes.
Does Smart Business 360 include WhatsApp Business API?
Yes. Our platform includes a built-in WhatsApp Business API inbox that lets your team handle live customer chats, send pre-approved templates for follow-ups, and trigger automated booking or payment alerts — all without leaving the system.
What is the pricing model for the ERP platform?
We offer flexible subscription plans starting with a free trial. Pricing scales with the number of users, companies, and active modules. Contact our sales team for a custom quote tailored to your company size and industry.
What is ERP software?
ERP software is an enterprise resource planning system that unifies finance, CRM, HR, inventory, and operations in one database. Smart Business 360 is cloud-based ERP software for small business — a complete ERP software solution rather than disconnected tools. Read the full guide: What is ERP software.
What is a cloud-based ERP system?
A cloud-based ERP system runs in the browser with no on-premise servers. Smart Business 360 is cloud-based ERP software: multi-tenant, accessible anywhere, and designed as cloud ERP for small business and cloud business software for SMEs.
Latest insights

From our blog

Expert perspectives on business software, digital transformation, and modern management strategies.

Business Software 8 min read

What Is Business Software? The Smart Way to Manage Modern Businesses

From finance and sales to customer support and operations, accurate information and efficient workflows are essential to every department. Discover how business software transforms daily operations.

August 2025 Read Article
Cloud Computing 7 min read

What Is Cloud Based Software? The Definitive Resource for Digital Work

Learn how cloud computing software transforms traditional business setups. Explore benefits, common cloud applications, security layers, and selection tips.

August 2025 Read Article
CRM Systems 9 min read

What Is Customer Relationship Management Software for Growth

Discover how modern CRM software helps businesses track sales opportunities, centralize customer profiles, automate workflows, and boost customer retention.

August 2025 Read Article
View all articles

One Platform. Your Entire Business.

Bring CRM, Finance, HR, Operations and more together in one powerful platform.

Start Free Trial Book a Demo