Real estate CRM

Real Estate CRM & Property Management ERP Software

Manage properties, leads, bookings and sales from one platform. This property management ERP software and CRM client management tool helps real estate agents with a lead management system, plot booking, installment tracking, dealer commissions, and ownership transfers — ERP for real estate companies in one place.

Property inventory

Track plots across projects and phases.

Lead Management System

Inquiry to site visit in one funnel.

Sales Pipeline Management

Reservation through booking.

Contact Management

Buyers, agents, and dealers.

Plot booking workflows

End-to-end plot allocation and booking management

From initial reservation to final possession, manage every stage of the plot booking lifecycle with full audit trails. Capture customer bookings with detailed plot specifications, payment terms, and automatic allotment confirmation. Track available inventory in real time across all projects and phases.

Available
Reserved
Booked
Sold
Lead capture & pipeline

Lead Management Software from inquiry to transfer

Visualize the funnel: lead capture software, site visit, reservation, booking, collections, and mutation — sales pipeline management with CRM automation.

Lead captureInquiry
Lead managementSite visit
Property inventoryAvailability
Sales pipelineBooking
InstallmentsReceipts
Commission / transferMutation
Agent & commission

Agent bookings, dealer network, and commission automation

Give agents and dealers their own login to register bookings, check inventory availability, and track commission earnings in real time.

  • Configure tiered commission structures per project, agent, or deal type
  • Commissions calculated automatically on booking confirmation or installment milestones
  • Generate statements, process payouts, and track paid vs outstanding amounts
Installments

Payment timeline with reminders

Define custom installment schedules with due dates, late payment penalties, and partial payment handling. Send automated reminders and generate receipts on confirmation.

BookingPlan created
Posted
Installment 1Reminder
Due
Installment 2Reminder
Scheduled
Installment 3Reminder
Queued
Final paymentReceipt
Queued
Reporting

Sales, collections, and project P&L

Lead-to-booking pipeline

Visualize inquiry, site visit, reservation, and final booking. Identify bottlenecks with integrated real estate lead management.

Installment collection tracker

Monitor due and overdue installments with aging analysis. Trigger WhatsApp and SMS reminders for due payments.

Project-wise P&L

Revenue recognition, cost allocations, and margins per phase with the double-entry accounting engine.

Ownership transfers & mutation

Process ownership transfers, name mutations, and sub-division requests with document attachment support and approval workflows. Maintain a complete ownership history for every plot.

Performance reports

Agent-wise performance, project-wise sales velocity, and commission cost reports.

Commission payouts

Statements against verified bookings with ledger integration.

See real estate CRM in the full platform

CRM, finance, WhatsApp inbox, and approvals in one product.

Explore the Platform
FAQ

Frequently asked questions

What is property management ERP software?
Property management ERP software connects inventory, bookings, installments, commissions, and finance so real estate operations are not split across spreadsheets. Smart Business 360 is ERP for real estate companies with CRM client management on the same platform.
What is CRM client management for real estate?
CRM client management keeps buyer contacts, lead status, site visits, and bookings in one record. Combined with a lead management system and sales pipeline management, agents see the path from inquiry to ownership transfer.

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